Reporting & analytics

Your software runs the business. It won't tell you how the business is doing.

You already know your financials. Now you'll know the why behind them.

The gap

The data is already there. Getting it out is the problem.

Most industry platforms are built to run the day — scheduling, work orders, invoicing, inventory. They're good at it. But the reporting is whatever the vendor decided to ship, and it rarely answers the questions an owner actually asks.

So the work-around becomes a monthly export into a spreadsheet somebody rebuilds by hand, or a canned report nobody trusts, or a gut call.

Meanwhile every line item, timestamp, technician, part number and cost is sitting in the vendor's database. The gap isn't your data. It's the layer between the data and a decision.

That layer is what we build — connected to your existing system, updated on a schedule, and shaped around the questions you actually have.

How it works

Four steps, in this order.

Each one depends on the one before it. Skipping the first is why most reporting projects produce numbers nobody believes.

STEP 01

Discovery

A scoped, paid look at your platform, its API or database, and the questions you need answered. You get a written findings document either way — including if the answer is that you don't need us.

STEP 02

Extract

A scheduled pipeline pulls from your vendor's API, database, or exports into a warehouse you own. Nothing about your day-to-day workflow changes.

STEP 03

Model

Line items get bucketed the way your business actually thinks — job type, location, technician, period. This is where the numbers become trustworthy.

STEP 04

See

A dashboard built for how you work, not a generic BI tool you'd need training to use. Your date ranges, your definitions, your rollups.

Proof

Multi-location auto repair, 90 days, one developer.

Tekmetric holds everything a shop does. It won't roll three locations into one margin view. So we built the layer that does — API pipeline into SQL Server, dashboard in Vue 3.

3
Locations in one view
Nightly
Automated refresh
Line-item
Margin granularity
Who this fits

Not an industry. A situation.

You're on a vertical platform

Shop management, practice management, field service, dispatch, property management, clinical, POS. Anything that runs your operation and owns your data.

The reporting falls short

You can see revenue but not margin. Totals but not drivers. One location but not the group. Last month but not the trend.

Someone rebuilds a spreadsheet

Every month, by hand, from exports. It works until it doesn't, and it lives in one person's head.

Systems don't talk

Your operations platform, your accounting, your payroll and your parts supplier each hold part of the answer and none of them hold all of it.

Something legacy still runs

An older application that works, matters, and nobody wants to touch. We modernize those rather than rip them out.

You've been quoted a rebuild

Somebody proposed replacing a system that's mostly fine. Often the cheaper answer is a layer on top of what you have.

Start with a conversation, not a contract.

Tell us what your platform won't show you. If there's a fit, the next step is a scoped discovery — not a six-figure proposal.